Shipping & Returns

Shipping

• UK Orders: Free Shipping on all orders.
• International Orders: Flat rate of £11.99 for worldwide shipping.

Orders are processed within 1–3 business days. Delivery times may vary depending on your location.

Returns

We want you to love your jewellery. If you are not satisfied with your purchase, you may return it within 14 days of delivery.

Conditions for Returns:

• Items must be unused, unworn, and in their original condition with packaging.
• Proof of purchase is required.
• Earrings cannot be returned due to hygiene reasons (unless faulty).
• Return shipping costs are the responsibility of the customer.
• Refunds will be issued after we receive and inspect the item.

How to Return

To initiate a return, please contact us at info@gloriagems.co.uk with your order number and details. We will provide instructions for the return process.